Global Compliance Training by a U.S. In-House Lawyer: Dealing with the 'Ugly American' Challenge

Robert Lindquist, Chief Compliance Officer, Panasonic Avionics Corporation, USA

In the late 1950s Eugene Burdick and William Lederer penned a novel titled the Ugly American. The book became an instant best seller and a half decade later was adapted a movie which, despite its initial disappointment at the box office, was to earn two Golden Globe nominations. The story deals with the difficulties of U.S. aid workers during the Cold War in winning the hearts and minds of a fictional Southeast Asia country because of their ignorance and disdain of local culture, which inspired not cooperation but resentment among the locals. At the time. i.e. at the height of the Cold War, the book and movie provoked extensive soul-searching by the media and politicians about how Americans relate to the world. The term Ugly American has had remarkable staying power, still being used by foreigners to describe boorish, disrespectful or excessively patriotic behavior, often in sporting contests. Even prominent American politicians use the term when calling upon Americans to improve their image their abroad. The term has even spawned a self-help genre, in periodicals and even on CNN, on how to avoid the Ugly American image.

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USA Compliance IT March 2015 Vol. 8, No. 30, Winter 2015

Robert Lindquist

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Since July 2015 Rob has been the Chief Compliance Officer for Panasonic Avionics Corporation, the world’s leader in in-flight entertainment and communications, with customers on six continents. Prior to Panasonic Avionics, Rob served for 11 years as the Chief Compliance Officer for Ingram Micro, where he developed the global compliance program for a Fortune 100 distributor of technology products and services. While at Ingram Micro, Rob also served for five years as Vice President and Associate General Counsel for Ingram Micro North America, the company’s largest region. Rob has held the position of Chair of the Antitrust Section of the Los Angeles County Bar Association, Vice Chair of the State Bar of California Antitrust Section and President of the Southern California Chapter of the Association of Corporate Counsel (ACC). In 2016 Rob was named Global Counsel of the Year for Competition Law by ACC and the International Law Office. He is a graduate of the University of Texas School of Law.

Panasonic Avionics Corporation

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Panasonic Avionics is the world’s leader in in-flight entertainment and communications, with customers on six continents.

USA Compliance IT March 2015 Vol. 8, No. 30, Winter 2015

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